The factory is open again from the 4th of January, usually there is a bit of a backlog of orders which we will work through as quickly as possible. Delivery continues to be more delayed than we would hope, so we are expecting deliveries to take a couple of working days.
Delivery is a free next working day service (on orders over £75) to the mainland UK zone 1, excluding Zone 2, Scottish Highlands, Northern Ireland and Islands.
Orders received before 4pm will be dispatched that day for next working day delivery, and orders received after this time are dispatched next working day. Whilst the vast proportion of orders arrive the next working day after we dispatch them we are unable to guarantee this service.
We send bulky goods using TNT. Smaller items are either sent through TNT or via DHL, depending on the items in the order. As such, orders may be delivered by more than one courier at different times.